About Us
There are numerous call centers offering cost-effective solutions with skilled call agents. This scenario may ring a bell because it's a common theme in business. However, finding a company that shares your values and enthusiasm significantly narrows the choices. For us, it's not just business—it's about building relationships.
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Beginning as an eight-seat answering service and growing into a national business process outsourcer over the past twenty-five years, our dedication to clients shines through in everything we do. With our proactive team, entrepreneurial spirit, and personalized approach, Element Solutions Inc. isn't just a call center. We're your long-term partner, committed to supporting you every step of the way.
Our
Mission
Our mission at Element Solutions inc. is to establish a lasting, positive impression of the companies we represent. We excel in these interactions, as they are not only our expertise but also the foundation upon which our company thrives. This is our window of opportunity to create a positive image of the company we are representing, ensuring every interaction reflects our commitment to excellence and customer satisfaction.
Our Leadership Team
Welcome to Element Solutions – A Call Center Company You Can Count On!
If you're in search of a call center partner, look beyond the ordinary. Element Solutions Inc. stands apart from typical providers in the United States with significant advantages in capability, quality, reliability, and adaptability:
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Advanced Call Center Services:
Element Solutions Inc.'s operations are based in the USA, trusted by businesses across diverse sectors. Our robust platform empowers you to enhance customer service while driving backend sales.
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Flexibility:
Whether you need to outsource your entire business process or specific segments, our scalable team spans multiple locations including Hayward, California, and a growing network of work-from-home agents in Georgia, Texas, Tennessee, and beyond. This U.S.-based advantage ensures we meet peak service demands and growth goals.
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Exceptional Customer Service:
Our dedicated team in Sacramento, CA, prioritizes your needs with comprehensive call center tools and unwavering support. Whether you require targeted improvements or a completely new service platform, we're committed to your success.
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Reliable Support:
Leveraging industry-leading infrastructure like Amazon Web Services (AWS) and Twilio, Element Solutions Inc. guarantees exceptional uptime, security, and redundancy for consistently superior results.
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Adaptable Solutions:
In a dynamic technology landscape, our intuitive features and adaptable tools—from scripting to lead response management—ensure your call center evolves seamlessly to meet 24/7 customer service demands.
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Element Solutions Inc.'s USA-based call center is your partner for expanding brand influence, exceeding financial expectations, and delivering unparalleled customer service.
Our Team.
Want to join one of the fastest-growing business process outsourcing (BPO) companies? A company that encourages work from home options? A fast rising call center? Apply to Element Solutions Inc. today!
